1. Introduction
PujaStore ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.
By using our services, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
We collect information you provide directly to us:
- Name, email address, phone number, and password when you register
- Billing and shipping address when you place an order
- Payment information (processed securely via our payment gateway â we do not store card details)
- Reviews, ratings, and messages you submit
- Communications with our support team
We also collect information automatically:
- Device information, browser type, and IP address
- Pages visited, time spent, and referring URLs
- Cookies and similar tracking technologies
3. How We Use Your Information
- Process and fulfill your orders
- Send order confirmations, shipping updates, and receipts
- Respond to your comments and questions
- Send promotional communications (with your consent)
- Improve our website and services
- Detect and prevent fraud and abuse
- Comply with legal obligations
4. Information Sharing
We do not sell, trade, or rent your personal information. We may share it with:
- Service providers: Payment processors, SMS providers, email services, and delivery partners
- Legal requirements: When required by law or to protect our rights
- Business transfers: In connection with a merger or acquisition
5. Cookies
We use cookies to enhance your experience. Types of cookies we use:
- Essential cookies: Required for the website to function (login sessions, cart)
- Preference cookies: Remember your language and settings
- Analytics cookies: Help us understand how visitors use our site
You can control cookies through your browser settings. Disabling essential cookies may affect site functionality.
6. Data Security
We implement industry-standard security measures including:
- SSL/TLS encryption for all data transmission
- Bcrypt password hashing
- JWT-based authentication with token expiry
- Regular security audits and monitoring
No method of transmission over the internet is 100% secure. We strive to use commercially acceptable means to protect your data.
7. Your Rights
Under applicable Indian data protection laws, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your account and data
- Opt out of marketing communications
- Lodge a complaint with the relevant authority
To exercise these rights, contact us at privacy@pujastore.com
8. Children's Privacy
Our services are not directed to children under 13. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page and updating the "Last updated" date. Continued use of our services after changes constitutes acceptance.
10. Contact Us
If you have questions about this Privacy Policy, please contact us:
- Email: privacy@pujastore.com
- Phone: +91 98765 43210
- Address: 123 Spiritual Street, Temple Town, Mumbai - 400001, Maharashtra, India